Updated July 23, 2026
How to use a GetYourGuide promo code, step by step
This page walks through exactly how to enter and apply a GetYourGuide promo code at checkout, as of July 2026 — where the code box actually sits in the booking flow, what to do when a code gets rejected, and the specific rules that trip people up, like the Reserve Now & Pay Later restriction and gift card mix-ups.
Codes and their terms change often and can vary by region, device, or whether you're booking through the app or the website.
How to redeem a GetYourGuide promo code
Applying a code takes about 30 seconds once you know where to look. The box is easy to miss because it's not on the first checkout screen, it's on the second one.
- Find your activity and add it to your cart. Search for the tour, ticket, or experience you want, pick your date, time, and language, then select "Add to Cart" or "Book Now."
- Move to checkout and fill in your details. On the first checkout screen you'll enter traveler information. Keep going to the next step rather than looking for a code box here, since it isn't on this page.
- Open the Order Summary panel. On the second checkout screen, look to the right side (or below your booking details on mobile) for the Order Summary box showing your subtotal.
- Click "Enter a gift card or promo code." This link sits just above the subtotal. Clicking it expands a small text field.
- Type or paste your code exactly as given. Watch for trailing spaces if you copied it from somewhere else, since an extra space at the end is a common reason codes fail to apply.
- Click "Redeem" or "Apply." The page should refresh with an updated total. If the discount doesn't show up in the subtotal, the code wasn't accepted, so don't move on to payment yet.
- Choose a payment method that supports codes. Promo codes and gift cards cannot be used with Reserve Now & Pay Later. You'll need to select a payment method that charges you upfront for the discount to apply.
- Confirm the discounted total before paying. Double-check the new subtotal against the original price so you can see the exact amount the code saved you, then complete your booking as normal.
Redeeming a code on the app vs. the website
The mechanics are the same on GetYourGuide's mobile app, but the layout is more compressed. Instead of a side panel, the Order Summary sits as a collapsible section further down the checkout page, so you may need to scroll to find "Enter a gift card or promo code."
Some codes are distributed specifically for app bookings, often as an incentive for downloading the app or booking for the first time on it. If a code was sent to you as an "app-only" offer, it likely won't work on the desktop site, and the reverse is also true for certain web-only offers. If a code fails on one platform, it's worth trying it on the other before assuming it's dead.
Promo code vs. gift card: why they share one box
GetYourGuide uses a single field labeled "Enter a gift card or promo code" for both types of savings, which confuses a lot of first-time users. A promo code is a temporary discount, often tied to an expiry date, a minimum spend, or a first-order restriction. A gift card is a stored balance, valid for three years from purchase, that works like cash toward any booking.
Both go into the same box, one at a time. If you have both a gift card and a promo code you want to use, apply one, confirm it worked, then check whether the field lets you add the second before finalizing payment. Terms can vary by promotion, so if the second entry is rejected, that's usually the system telling you they can't be combined for that particular booking.
Why a GetYourGuide promo code might not work
Most failed codes come down to a handful of repeatable reasons. Working through this list resolves the issue in the majority of cases before you need to contact support.
- The code has expired. GetYourGuide enforces expiry dates strictly, and an expired code cannot be reactivated, even by customer support. You'll typically see a direct error message telling you the code is no longer valid.
- Your cart doesn't meet the minimum spend. Many codes require a minimum order value. If your booking total sits below that threshold, the system will reject the code rather than applying a partial discount.
- The code is restricted to new or first-time customers. A number of GetYourGuide promotions are first-order-only. If your account has a prior booking, a new-customer code simply won't apply, regardless of how it's entered.
- The activity itself is excluded. Some tours and tickets, particularly those operated by third-party partners rather than GetYourGuide directly, are carved out of promotional pricing. This is more common with high-demand attractions and skip-the-line tickets.
- You're using Reserve Now & Pay Later. As covered above, this payment option is incompatible with promo codes and gift cards. Switch to an upfront payment method if you want the discount to apply.
- There's a typo or an extra character. Codes are usually case-sensitive strings of letters and numbers. Copying and pasting from an email or a coupon site can carry over trailing spaces or line breaks that cause a mismatch.
- The code is region-locked. Some promotions are only valid for bookings made from a specific country, currency, or GetYourGuide domain. A code shared by someone in a different market may not apply on the U.S. site.
- You've already used it once. Most single-use codes are tied to your account or email and can't be applied twice, even on a different order.
If you've checked all of the above and the code still won't apply, clearing your browser cache or trying a different browser or device can rule out a session-level glitch before you contact GetYourGuide's support team through the Help Center.
Stacking and combining offers
GetYourGuide generally allows one promo code per booking. If you try to enter a second promo code after the first has been applied, the system will either reject it or swap in whichever discount is larger, since two promotional codes typically cannot be stacked on top of each other.
Gift cards are treated separately from promo codes and can often be applied alongside one active promo code, since a gift card functions as stored payment balance rather than a discount rule. Always confirm the combined total updates correctly in the Order Summary before paying, since combinability can vary by specific promotion.
What to do if your code never works
If a code is dead on arrival no matter what you try, the fastest path is to skip it and check GetYourGuide's own current offers instead of continuing to test old codes from third-party coupon sites, which often list expired promotions well past their real end date. Signing up for GetYourGuide's email list or checking the in-app deals section tends to surface a live, unexpired code faster than searching for one externally. For a current list of tracked offers, see our active promo codes and deals page.
FAQ
Where exactly do I enter a GetYourGuide promo code?
On the second page of checkout, in the Order Summary panel, under the link labeled "Enter a gift card or promo code," which sits just above your subtotal.
Why does my code say it's expired when I just found it online?
Third-party coupon sites frequently leave expired codes listed long after GetYourGuide has deactivated them. The expiry date on the code itself, not the date the article was published, is what determines whether it still works.
Can I use a promo code with Reserve Now & Pay Later?
No. Both promo codes and gift cards require an upfront payment method. If you book with Reserve Now & Pay Later, the discount field won't apply.
Can I combine two promo codes on one order?
Generally no. GetYourGuide's checkout is built to accept one promotional code per booking, though a gift card can often be applied on top of a single active promo code.
Does GetYourGuide offer a student discount?
GetYourGuide does not run an official, sitewide student discount program. Some third-party student-deal sites list codes attributed to GetYourGuide, but these aren't confirmed through GetYourGuide's own channels, so treat them with caution. See our full student discount page for details.
Why did my code work for one tour but not another?
Some codes exclude specific activities, particularly high-demand attractions or tours run by third-party operators rather than GetYourGuide directly. The code's own terms will usually specify which categories are eligible.
Is there a difference between app-only and website-only codes?
Yes. Codes distributed specifically as app incentives typically won't apply on the desktop or mobile website, and some web-based promotions won't work inside the app. If a code fails on one platform, try the other.
How long are GetYourGuide gift cards valid?
Gift cards are valid for three years from the date of purchase and can be used toward any activity on the platform, unlike promo codes, which usually carry a specific end date.
Can I apply a promo code after I've already paid?
No. Codes and gift cards must be applied in the Order Summary before you complete payment. There's no way to retroactively apply a discount to a booking that's already been paid for.
What should I do if my code shows an error but looks correct?
Re-check for extra spaces or characters, confirm your cart total meets any minimum spend, and try clearing your browser cache. If it still fails, the code itself is most likely expired, restricted, or excluded from your specific activity.
Final thoughts
The redemption process itself is simple. Where people actually lose the discount is in the details: the code box lives on the second checkout page, not the first, Reserve Now & Pay Later blocks any code entirely, and most "not working" codes are simply expired or first-order-only. Working through the troubleshooting list above before contacting support will resolve the issue in most cases.
For a full, current list of GetYourGuide's active offers, see our main GetYourGuide promo codes page, which is updated separately from this guide.